Amazon Locker: How It Works and Who Can Use It

Amazon Locker provides a secure alternative for package delivery, addressing concerns about porch theft and weather exposure. Launched in 2011, this service allows customers to have their Amazon orders sent to designated secure storage units. These lockers are conveniently located in various public spaces like shopping centers and mail service locations, with some apartment complexes even featuring dedicated lockers. Using Amazon Locker is a straightforward process. Customers can find nearby locker locations using the Amazon Locker locator on the company’s website, entering their address or zip code. Once a preferred locker is identified, it can be added to the user’s account address book. When purchasing items on Amazon, customers simply select this locker address at checkout. A delivery driver then places the package inside a sealed, handle-less cabinet within the chosen locker. Retrieval involves entering a unique access code sent to the customer’s email or the Amazon app. Importantly, this service is available to all Amazon customers, regardless of whether they have an Amazon Prime membership, and there are no additional fees associated with using an Amazon Locker.